Terms of service

REFUNDS

It is very important to us that you are happy with your purchase, website sales therefore have a 10 day money back period. If you are not fully satisfied with your purchase, you must notify the art centre within 10 days of receiving your purchase. A purchaser taking this option will pay in full for the safe return of the artwork. After the art centre is satisfied the work is in the condition that it was originally dispatched in and all of its accompanying documentation is returned, a refund for the cost of the item will be sent.

SHIPPING

Price of artwork includes $30 flat rate shipping within Australia.

Please clearly nominate a delivery address.

All artworks are posted using Australia Post unless other delivery arrangements are made with the art centre.

Every effort is made to dispatch artworks as quickly as possible, but specific delivery times cannot be guaranteed. Please keep in mind that you are purchasing something from a remote community. Minimum delivery time is one week after the item has been posted.

If you require the article in a hurry please notify us and we will do our best to try to process the parcel quickly. This may involve additional costs.

GENERAL INFORMATION

PAYMENTS TO ARTISTS
Artists receive 60% of the sale price of each painting. The 40% retained by the art centre as a commission is used to pay for all materials such as paint, linen, brushes, as well as artists’ lunches, artists’ travel to exhibitions as well as all the other administration and staff costs associated with running the art centre. Barkly Regional Arts is a not-for-profit organisation.

DUTIES AND TAXES
Barkly Regional Arts sells paintings to the public on behalf of the artist on a consignment basis, therefore, paintings sold are Good and Services Tax (GST) exempt. When shipping paintings overseas, the purchaser is liable for any other duties or taxes payable specific to the country of import.

PROVENANCE
Barkly Regional Arts guarantees all work shown is authentic Aboriginal art. Every painting is accompanied by a signed and dated Certificate of Authenticity which tells the ‘story’ relating to the painting and some information about the artist.

PRIVACY

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

Examples of Personal Information collected: name, billing address, shipping address, phone number, email adress.
Purpose of collection: to provide customer support.
Source of collection: collected from you.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at visarts@barklyarts.com.au or by mail using the details provided below:

65 Staunton Street, Tennant Creek NT 0860, Australia

Last updated: 27 July 2021